Active across 7 States  ·  +110 Clients Served

Enterprise-Grade
IT Infrastructure
& Data Architecture.

From the database layer to the cloud edge, we design, deploy, and manage complex technology architectures engineered for maximum availability — so your business never stops running.

99.982% SLA Guaranteed Uptime
Tier III Data Center Standard
24 / 7 Expert Monitoring
99.982%
Service Level Agreement
Guaranteed Availability
+110
Clients Actively Served
Across Brazil
10+
Years of Technical Excellence
Founded 2016 · Growing Since
7
Brazilian States Covered
CE · MA · PE · PI · GO · SP · RJ

About Tice

Turning technology
challenges into
clear opportunities.

Founded in Fortaleza in 2016 with a sharp focus on database support and training, Tice has grown into a national reference — fielding a full-spectrum portfolio that addresses every layer of modern enterprise technology.

End-to-End Service Expansion

Our portfolio now spans IT infrastructure, virtualization, enterprise firewalls, data replication, cloud hosting, and Business Intelligence — all from a single, accountable partner.

True National Reach

More than 110 active clients in 7 states trust Tice for mission-critical operations. Our support teams operate on a follow-the-sun model — because downtime has no timezone.

Certified Specialists on Every Project

Every engagement is led by engineers holding industry certifications in their domains — from Oracle DBA and Microsoft Azure to Cisco networking and Power BI advanced development.

Read the Full Story →

Our Mission

To deliver innovative technology solutions that accelerate genuine business growth — combining rigorous technical excellence with dedicated, human-first support on every single engagement.

2016
Year founded — over 8 years of proven delivery
Tier III
Data center infrastructure standard maintained
Ceará Maranhão Pernambuco Piauí Goiás São Paulo Rio de Janeiro

What We Deliver

A Complete Solutions Ecosystem

From the cloud to the database core, we build technology architectures for market leaders who demand operational control and uncompromising excellence.

Database Management

Intelligent administration, extreme performance tuning, high availability configurations, and enterprise-grade security for your most business-critical data assets.

  • Performance Tuning & Query Optimization
  • Backup, Recovery & Point-in-Time Restore
  • High Availability & Failover Clustering
  • Oracle, SQL Server, PostgreSQL & MySQL
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Cloud Servers

Secure migration planning and elastic cloud architecture. Our cloud solutions maximize scalability while measurably reducing operational infrastructure costs.

  • Zero-Downtime Cloud Migration
  • AWS & Microsoft Azure Architecture
  • 24/7 Proactive Monitoring & Alerting
  • Auto-Scaling & Cost Optimization
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Network Infrastructure

Resilient network design and advanced connectivity architecture built for impeccable stability, secure traffic management, and long-term operational reliability.

  • SD-WAN & Enterprise VPN Design
  • Perimeter Security & Firewall Management
  • Structured Cabling Projects
  • Network Monitoring & Incident Response
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Business Intelligence

We transform raw operational data into advanced visual dashboards and predictive models that empower leadership to make faster, sharper strategic decisions.

  • Interactive Dashboards (Power BI & Tableau)
  • Data Warehouse Architecture
  • ETL Pipeline Development
  • Predictive Analytics & Reporting
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Software Licensing

Intelligent management of corporate software licenses. We ensure full regulatory compliance while eliminating wasteful acquisitions and reducing total licensing spend.

  • Microsoft 365 & Enterprise Suites
  • Oracle & SQL Server License Management
  • Software Audit & Compliance Review
  • Volume Licensing Negotiation
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Technical Training

High-calibre technical upskilling for your team, delivered by certified practitioners. We help your people extract maximum performance from the technology you've already invested in.

  • Hands-On Workshops & Live Labs
  • Certification Preparation Programs
  • Exclusive Course Materials & Resources
  • Custom Curriculum for Enterprise Teams
Request a Proposal →

Why Tice

The technical depth
your operation demands.

We don't sell generic IT packages. Every Tice engagement begins with a thorough architecture review — and concludes with a solution built precisely for the way your business operates.

SLA-Backed Availability Commitments

Our 99.982% SLA isn't a marketing figure — it is a contractual commitment backed by Tier III infrastructure, redundant connectivity, and an incident response team available around the clock.

Certified Specialists, Not Generalists

Each service area is staffed by engineers with relevant industry certifications. Database, cloud, networking, and BI projects are led by practitioners who live in those domains daily.

Personalised Account Management

You get a named contact who knows your environment. No ticket queues with anonymous agents — just a direct line to the specialist managing your account.

Proven National Track Record Since 2016

Over eight consecutive years of client retention across industries including manufacturing, retail, logistics, and government — a consistency that speaks louder than any case study.

10+
Years of continuous operation

From our first database support contract in Fortaleza to a portfolio covering six major service lines and clients in seven Brazilian states — Tice's growth has been driven entirely by referrals and retained clients. That says everything.

Security by Design

Security is baked into our architecture process — not bolted on afterward. Perimeter firewalls, encryption at rest, and access policy reviews are standard on every engagement.

Rapid Onboarding

Our structured onboarding process means we're operating within your environment productively within days — not weeks of discovery sessions and bureaucratic back-and-forth.

Client Testimonials

Those who trust us, recommend us.

The success of our 110+ clients is our greatest case study. Here's what a few of them have to say about working with Tice.

★★★★★
"Tice took ownership of our entire infrastructure and we've seen a 95% reduction in critical incidents. The 99.982% SLA is genuinely real — not a brochure number — and the support team is truly available around the clock."
D
Daniel R. IT Director · Large-Scale Manufacturing
★★★★★
"We migrated our entire database environment to the cloud with Tice and experienced zero downtime throughout the process. The level of professionalism and technical depth was genuinely exceptional — beyond what we expected."
G
Gabriela M. Operations Manager · Retail Chain Group
★★★★★
"The BI dashboards the Tice team developed have fundamentally transformed how we make decisions at board level. Today we have real-time visibility across every operational unit — something we simply didn't have before."
C
Carlos A. CEO · Regional Logistics Distributor

Technical Insights

Knowledge from the
infrastructure front line.

Explore All Services →
Cloud Strategy

Why Zero-Downtime Migration Is No Longer Optional for Enterprise Databases

Legacy migration approaches that tolerate scheduled outages are a competitive liability. We walk through the replication-first methodology we use to move petabyte-scale environments without a single dropped transaction.

By Tice Engineering Team  ·  Infrastructure & Cloud
Business Intelligence

From Raw Transactions to Real-Time Decision Dashboards: A BI Architecture Primer

Most companies sit on a goldmine of operational data they can't read at speed. Here's how a well-designed data warehouse and ETL pipeline changes that overnight.

Tice BI Practice  ·  Analytics
Network Security

SD-WAN vs. Traditional MPLS: What Growing Brazilian Enterprises Need to Know in 2025

As branch connectivity demands scale, the economics and resilience characteristics of SD-WAN make a compelling case. We compare the two in the context of real client deployments.

Tice Network Team  ·  Infrastructure

Get in Touch

Ready to talk about your infrastructure?

Our specialists are standing by to assess your current setup, identify gaps, and propose a focused action plan — with no obligation and no jargon.

M
Marco Suel Solutions Specialist
(85) 99239-0251
T
Tice Central Technical Consulting
(85) 99250-7307
Mon – Fri
08:00 – 18:00
Saturday
08:00 – 12:00
Sunday
Closed
Confirmed coverage
Ceará Maranhão Pernambuco Piauí Goiás São Paulo Rio de Janeiro