Terms of Use

Section 01

Acceptance of Terms

By accessing, browsing, or otherwise using the website located at tice-us.site — or any sub-page, landing page, or digital resource operated by Tice — Tecnologia da Informação, Controle e Ensino (hereinafter "Tice," "we," "our," or "us"), you confirm that you have read, understood, and agree to be bound by these Terms of Use in their entirety, as well as our Privacy Policy, which is incorporated herein by reference.

If you are using this website on behalf of a company, organization, or other legal entity, you represent that you have the authority to bind that entity to these Terms. If you do not have such authority, or if you disagree with any portion of these Terms, you must immediately discontinue your use of this website and any associated services.

These Terms apply to all visitors, registered users, clients, and any other individuals or entities who access or use any part of our digital presence. Certain services or sections of the website may be subject to additional terms that supplement — and, where applicable, supersede — the provisions set out here.

Section 02

Use of the Website

This website is provided by Tice for the purpose of presenting information about our technology services, managed IT solutions, ERP implementation, school management systems, digital transformation consulting, and related offerings. You may use the website solely for lawful purposes and strictly in accordance with these Terms.

Permitted uses of this website include:

• Browsing publicly available information about Tice's service portfolio, pricing guidance, and company background.
• Submitting contact requests, support inquiries, or sales consultations through official forms on this website.
• Downloading publicly available materials such as brochures, case study summaries, or informational PDFs where explicitly made available for download.
• Accessing blog articles, technical insights, or educational content published by Tice for informational purposes.
• Using the website as a reference for evaluating Tice as a potential technology partner for your business or institution.

You agree not to use this website in any manner that could damage, disable, overburden, or impair the site's servers or networks, or that could interfere with any other party's use and enjoyment of the website. Unauthorized framing, scraping, harvesting of data, or automated querying is expressly prohibited.

You must be at least 18 years of age — or the legal age of majority in your jurisdiction — to submit a contact form, request a service quote, or enter into any service agreement with Tice. Minors accessing this website for informational or educational purposes do so under the supervision of a parent or legal guardian who accepts responsibility for compliance with these Terms.

Section 03

Intellectual Property

All content published on this website — including but not limited to text, articles, graphics, logos, icons, photographs, illustrations, interface design, color schemes, button styles, navigation structures, software, source code, scripts, and the overall "look and feel" of the site — is the exclusive property of Tice — Tecnologia da Informação, Controle e Ensino, its licensors, or respective content contributors, and is protected under Brazilian copyright law (Lei nº 9.610/1998) and applicable international intellectual property conventions.

The Tice name, logo, and any product or service names, slogans, or design marks appearing on this website are trademarks or trade dress belonging to Tice or its affiliated entities. Nothing in these Terms grants you any right or license to use any trademark, logo, or brand identifier without the prior written consent of Tice.

You are granted a limited, non-exclusive, non-transferable, and revocable license to access and view the content on this website solely for your personal, non-commercial use of evaluating or engaging with Tice's services. This license does not include:

• Reproducing, copying, distributing, or publicly displaying any portion of this website's content without explicit written permission from Tice.
• Creating derivative works based on the website's content, design, or code.
• Reverse-engineering, decompiling, or disassembling any software component of this website.
• Removing, altering, or obscuring any copyright, trademark, or other proprietary notice contained in the website's content.
• Using any website content in a manner that competes with or substitutes for Tice's commercial offerings.

If you wish to reference, cite, or share content from this website for editorial, academic, or journalistic purposes, you must credit Tice clearly and link back to the original source URL. For any other uses, please contact us directly at contato@tice-us.site to request a written license.

Section 04

User Conduct

When interacting with any feature of this website — including contact forms, comment sections, support portals, or any other interactive element — you agree to behave responsibly and in good faith. You accept full personal liability for any content or communications you transmit through this website.

You expressly agree not to engage in any of the following behaviors while using this website or interacting with Tice's digital channels:

• Submitting false, misleading, or fraudulent information through any form or communication channel on this website.
• Impersonating any person, company, or entity, or misrepresenting your affiliation with any organization.
• Uploading, transmitting, or distributing any malicious code, viruses, malware, spyware, or other harmful software through this website.
• Attempting to gain unauthorized access to any server, database, account, or restricted area associated with this website or Tice's internal systems.
• Using automated tools, bots, crawlers, scrapers, or data-mining software to access, extract, or replicate content from this website without explicit written authorization.
• Engaging in any conduct that harasses, defames, intimidates, or threatens Tice employees, partners, or other users.
• Using this website to send unsolicited communications, spam, or promotional messages to Tice or its personnel.
• Taking any action that interferes with the security, availability, or integrity of the website or its underlying infrastructure.
• Attempting to probe, scan, or test the vulnerability of this website's systems or networks without prior authorization.

Any content you voluntarily submit to Tice through this website — such as contact form messages, support requests, or feedback — may be retained, used, and processed by Tice for the legitimate purposes of providing and improving our services, subject to our Privacy Policy. You warrant that any such content does not infringe third-party rights and is accurate to the best of your knowledge.

Section 05

Third-Party Links

This website may contain hyperlinks or references to websites, platforms, tools, or resources operated by third parties. These links are provided for your convenience and to offer access to related information or partner services. Tice does not control, endorse, warrant, or assume any responsibility for the content, privacy practices, or accuracy of any third-party website or resource.

Third-party sites to which we may link include, by way of example, cloud service providers, software platforms used by our clients, government portals, industry associations, or social media channels on which Tice maintains a presence. Each of these sites is governed by its own terms of use, privacy policy, and legal framework — which may differ substantially from ours.

Your decision to follow any third-party link from this website is made entirely at your own risk. Tice expressly disclaims any liability arising from your use of, or reliance on, third-party websites or content accessed via links found on tice-us.site. We recommend that you review the terms and privacy policy of any third-party website before providing personal information or engaging in any transaction.

If you discover a link on this website that appears broken, outdated, or that points to content you believe to be inappropriate or harmful, we encourage you to notify us at contato@tice-us.site so that we may investigate and take appropriate action.

Section 06

Disclaimer of Warranties

This website and all of its content, features, and functionalities are provided on an "as is" and "as available" basis, without any warranty of any kind — whether express, implied, statutory, or otherwise. To the fullest extent permitted by applicable Brazilian law, Tice expressly disclaims all warranties, including but not limited to:

• Implied warranties of merchantability, fitness for a particular purpose, or non-infringement.
• Any warranty that the website will be uninterrupted, timely, secure, error-free, or free from viruses or other harmful components.
• Any warranty regarding the accuracy, completeness, reliability, or currency of any information presented on this website.
• Any warranty that defects or errors in the website will be corrected.

While Tice takes reasonable measures to maintain accurate and up-to-date information on this website, the technology industry evolves rapidly. Pricing, product availability, service specifications, regulatory frameworks, and other details described on this site are subject to change at any time without prior notice. You should independently verify any information before making a business decision based on content found on this website.

Section 07

Limitation of Liability

To the maximum extent permitted under Brazilian law, Tice — Tecnologia da Informação, Controle e Ensino, its directors, employees, contractors, affiliates, agents, and licensors shall not be liable for any direct, indirect, incidental, special, consequential, exemplary, or punitive damages arising from or related to your use of — or inability to use — this website or its content. This limitation applies regardless of the legal theory under which such damages are claimed, including but not limited to:

• Loss of revenue, profits, data, or business opportunities resulting from your use of or reliance on this website.
• Unauthorized access to or alteration of your transmissions or data.
• Statements or conduct of any third party on or through this website.
• Service interruptions, technical failures, or errors affecting your access to information on this website.
• Any decision made or action taken in reliance on content published on this website.

In jurisdictions that do not allow the exclusion or limitation of certain types of liability, our liability shall be limited to the greatest extent permitted by applicable law. Nothing in these Terms excludes or limits liability that cannot be lawfully excluded under Brazilian consumer protection regulations (Código de Defesa do Consumidor, Lei nº 8.078/1990) or other mandatory statutory provisions.

Where Tice is found liable for damages in connection with this website despite the above, the aggregate liability of Tice to you for all claims arising from your use of this website shall not exceed R$ 500,00 (five hundred Brazilian reais) or the amount you paid to Tice in the three months immediately preceding the event giving rise to the claim, whichever is greater.

Section 08

Indemnification

You agree to defend, indemnify, and hold harmless Tice — Tecnologia da Informação, Controle e Ensino, along with its owners, officers, employees, contractors, agents, licensors, and service providers, from and against any and all claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or related to:

• Your violation of any provision of these Terms of Use.
• Your use or misuse of this website or any service described herein.
• Your infringement of any intellectual property right, privacy right, or other right of any third party.
• Any false, inaccurate, or misleading information you provide to Tice through this website.
• Your violation of any applicable law, regulation, or governmental order in connection with your use of this website.
• Any claim by a third party arising from content you submitted through this website or actions you took using information found here.

Tice reserves the right, at its own expense, to assume exclusive control of any matter subject to indemnification by you, in which case you agree to cooperate fully with Tice in asserting any available defenses and in providing any information reasonably requested. This indemnification obligation will survive any termination or expiration of these Terms and your cessation of use of this website.

Section 09

Governing Law & Jurisdiction

These Terms of Use, your access to and use of this website, and any dispute or claim arising out of or in connection with them (including non-contractual disputes or claims) shall be governed by and construed exclusively in accordance with the laws of the Federative Republic of Brazil, without regard to its conflict-of-laws principles.

In the event of any dispute arising between you and Tice concerning these Terms or your use of this website, both parties agree to first attempt resolution through good-faith negotiation for a period of no less than thirty (30) calendar days from the date on which written notice of the dispute is given. If the parties are unable to reach a negotiated resolution, the dispute shall be submitted to mediation before resorting to litigation.

If mediation is unsuccessful, any legal proceedings relating to this website or these Terms shall be brought exclusively in the courts of competent jurisdiction in the Comarca de Fortaleza, State of Ceará, Brazil. You hereby irrevocably submit to the personal jurisdiction of those courts and waive any objection to the laying of venue in that jurisdiction, including any objection that those courts are an inconvenient forum.

This website may be accessed from countries and territories outside Brazil. If you access this website from outside Brazil, you do so at your own initiative and are solely responsible for ensuring that your use of this website complies with all applicable local laws and regulations.

Section 10

Changes to These Terms

Tice reserves the right to modify, update, or replace these Terms of Use at any time, at our sole discretion, to reflect changes in our services, legal obligations, operational practices, or applicable law. When we make changes that are material in nature, we will update the "Last updated" date displayed at the top of this page and, where appropriate, provide a summary of the principal changes made.

We may also notify registered users or clients of significant amendments via email, where contact information has been previously provided, or by placing a prominent notice on the website for a reasonable period following the update. However, it remains your responsibility to review these Terms periodically to stay informed of any revisions. We recommend checking this page whenever you visit the website after a period of absence.

Your continued use of the website after any updated version of the Terms has been posted constitutes your acceptance of the revised Terms in full. If you do not agree with any amended provision, you must stop using this website immediately and, if applicable, contact us to discuss any contractual arrangement you may have with Tice that could be affected.

Previous versions of these Terms may be made available upon written request directed to contato@tice-us.site. Archived versions are maintained for reference and compliance purposes but do not govern current interactions with this website unless specifically agreed in a separate written agreement.

Section 11

Contact

If you have any questions, concerns, or requests relating to these Terms of Use — including requests to exercise your rights under applicable data protection or consumer legislation — please do not hesitate to reach out to us directly. Our responsible party for matters relating to this website is identified below.