Enterprise IT Infrastructure
at an Extreme Level.
From database layer to cloud architecture, TICE designs, deploys, and manages technology stacks that keep critical business operations running without interruption. Six specialized service lines. One dedicated team.
Database Management & Optimization
Your data is the most valuable asset your company owns. TICE's database practice delivers intelligent administration, extreme performance tuning, and bulletproof availability for the most demanding production environments — whether you run Oracle, SQL Server, PostgreSQL, or MySQL at scale.
Performance Tuning & Query Optimization
We profile slow-running queries, redesign index strategies, and reconfigure server parameters — typically achieving 40–80% faster response times on legacy databases with no code changes.
Backup, Recovery & Point-in-Time Restore
Automated backup chains with tested recovery runbooks. RPO and RTO targets are defined contractually — so a failure scenario becomes a controlled procedure, not a crisis.
High Availability & Data Replication
Always-On Availability Groups, Data Guard, and logical replication setups that keep standby systems in lockstep. Failover that is transparent to end users and measured in seconds.
Database Practice
ZeroDowntime Data Ops
Continuous monitoring, proactive tuning, and failover-tested architectures for mission-critical data environments.
Cloud Servers & Elastic Architecture
Moving workloads to the cloud is only valuable when done correctly. TICE architects and executes secure, zero-downtime cloud migrations on AWS and Azure, then manages your cloud estate with continuous cost optimization and 24/7 monitoring — so you get scalability without runaway spend.
Planned Cloud Migration
Discovery, dependency mapping, wave planning, and cutover execution — all documented and tested before a single production workload moves. We have migrated clients from on-premises data centers with zero application downtime.
AWS & Azure Architecture
Multi-region deployments, auto-scaling groups, managed databases, and containerized workloads designed to match your reliability requirements while reducing baseline infrastructure costs by up to 35%.
Continuous Monitoring & FinOps
Round-the-clock visibility into performance, security events, and cost anomalies. Monthly FinOps reviews identify idle resources and right-sizing opportunities — translating cloud bills into controlled, predictable costs.
Cloud Practice
Scale Without Limits
Elastic infrastructure that grows with your business — built, monitored, and optimized by certified cloud engineers.
Network Infrastructure & Security
Connectivity is the backbone of every IT environment. TICE designs and implements resilient network architectures — from structured cabling and switching to SD-WAN, perimeter security, and VPN fabric — for organizations that cannot afford instability at the network layer.
SD-WAN & Multi-Site Connectivity
Software-defined WAN deployments that centralize policy, reduce MPLS dependency, and deliver intelligent traffic routing across branches — cutting wide-area costs while improving application performance.
Perimeter Security & Firewall Management
Next-generation firewall deployment and policy management, intrusion prevention, and segmentation strategies that contain threats before they reach critical systems. VPN tunnels with certificate-based authentication for remote access.
Structured Cabling & Physical Infrastructure
Full-facility cabling projects from design to certification, including rack installation, patch-panel labeling, and documentation packages. Built to TIA-568 standards, delivering a clean physical layer that supports years of growth.
Network Practice
Always Connected, Always Secure
Resilient network designs engineered for maximum stability, secure traffic flow, and seamless multi-site integration.
Business Intelligence & Data Analytics
Raw data sitting in databases and spreadsheets has no strategic value until it is structured, contextualized, and visualized. TICE transforms your scattered data into interactive dashboards and predictive models that let executives and operations teams make faster, more accurate decisions.
Interactive Dashboard Development
Custom Power BI and Tableau dashboards mapped to your KPIs — with drill-through capabilities, role-based access, and mobile-responsive layouts. Decision-makers get the metrics they need, not a wall of charts.
Data Warehouse & ETL Architecture
We design dimensional models, build ETL pipelines from disparate source systems, and maintain data warehouses that serve as a single, trustworthy version of the truth across the entire organization.
Predictive Analytics & Trend Modeling
Statistical models and machine-learning pipelines that surface demand forecasts, churn indicators, and operational anomalies — giving your team a strategic edge that reactive reporting can never provide.
BI Practice
Data That Decides
From raw records to strategic insight — we build the analytical infrastructure that puts intelligence at the center of every business decision.
Corporate Software Licensing & Compliance
Software audits and non-compliance penalties represent a growing financial and reputational risk. TICE manages your entire licensing portfolio — from Microsoft 365 and Oracle to SQL Server — ensuring you are legally covered, operationally equipped, and not a cent over-licensed.
Microsoft 365 & Azure Licensing
Tenant provisioning, license assignment, renewal management, and right-sizing reviews. We identify underutilized seats and consolidate plans — most clients recover 15–25% in annual Microsoft spend within the first audit cycle.
Oracle & SQL Server License Management
Oracle and Microsoft database licensing is notoriously complex. TICE navigates processor cores, virtualization rules, and edition entitlements to build a defensible position for any audit scenario — without over-purchasing.
Software Asset Audit & SAM Implementation
We deploy Software Asset Management tooling, catalog every installed application, reconcile entitlements, and produce an audit-ready report. Ongoing SAM governance keeps your estate clean and continuously compliant.
Licensing Practice
Compliant by Design
Strategic license management that eliminates compliance risk, reduces software waste, and delivers measurable ROI from your software investments.
Technical Training & Certification Programs
Technology investments only deliver full value when the people operating them are genuinely skilled. TICE's training practice draws on nearly a decade of hands-on engineering experience to deliver programs that are practical, intensive, and immediately applicable — not slide-deck theory.
Practical Workshops & Lab Environments
Instructor-led workshops built around real production scenarios — not sanitized demos. Participants work through incident simulations, configuration exercises, and performance challenges in dedicated lab environments that mirror your actual stack.
Certification Preparation & Exam Support
Structured preparation tracks for Microsoft, Oracle, AWS, and CompTIA certifications. Our instructors are themselves certified practitioners who understand exactly which exam domains demand the deepest attention.
Exclusive Learning Materials & Post-Training Support
Every participant receives custom reference guides, lab workbooks, and access to a private knowledge base for 90 days after training. Questions that emerge in production after the course end date are answered — because real learning continues on the job.
Training Practice
Teams That Perform
Hands-on technical education designed by engineers for engineers — turning theoretical knowledge into operational confidence.
Our Engagement Model
From First Contact to Full Operation
Discovery & Assessment
We map your current environment, define pain points, and identify quick wins alongside strategic priorities — all before any proposal is written.
Solution Architecture
Our engineers design a solution tailored to your requirements, risk tolerance, and budget — with documented architecture diagrams and a clear implementation roadmap.
Controlled Implementation
Deployment follows a tested runbook with defined rollback procedures. Changes happen in planned windows; production impact is eliminated or strictly minimized.
Managed Operations
Ongoing management, proactive monitoring, and regular review meetings ensure the solution continues to perform and adapt as your business evolves.
Ready to Get Started?
Let's Build the Infrastructure Your Business Deserves
Whether you need an urgent database performance fix, a long-term cloud strategy, or ongoing managed infrastructure support — TICE has the expertise, the team, and the track record to deliver. More than 110 clients across seven Brazilian states trust us with their most critical systems.